Proud to be part of a video created by the Ontario Hospital Association (OHA). This is an organization that’s helped shape and influence health care policy in Ontario. Many aspects of healthcare in this province (in Canada) were formed by the OHA over time.
The video is entitled, “A Time of Transformation”. It explores the changes happening in healthcare to both improve the system and to manage increasing costs.
Leslee Thompson (CEO of Kingston General Hospital) and I represented the hospital and spoke to the very important role of Patient Perspective as it contributes to improving healthcare. So touched that I could represent KGH and Patient Experience Advisors.
Our segment of the video is called, “Patient Experience” and it begins at 3:19 on the time marker.
Anyone interested in what’s happening in healthcare will find it useful and interesting to watch the whole video.